In response to a high volume inquiries, we’ve outlined answers to your most frequently asked questions concerning your care at our Park Avenue office, which will be moved to our Columbus Circle location due to scheduled renovations. All treatments, procedures, faxes, scans and anything regarding your care with us will be handled by our team on the West Side.
We’re still available to receive calls (212-400-9614) if you do not find your answer below.
Q: Where is the other New Hope office and how do I get there?
A: Our New Hope West Side office is conveniently located on the 4th floor of the Steelcase building at 4 Columbus Circle on the corner of W 58th and 8th Avenue. If you find yourself at Starbucks, you’re at the back of the building. Simply head towards 8th Ave and take a right, and you’ll see the Steelcase building to the left if you’re facing Duane Reade. Our front door sits on 8th Ave.
Q: What public transportation can I take to get there?
A: The M10, M20, and M104 all make stops near Columbus Circle on 59th and Broadway. For those traveling across town, the M31 and M57 stop at 58th and 8th (practically on our doorstep!). If you’re traveling by train, the A/C/B/D/1 trains all stop at 59th St, Columbus Circle, and the N/Q/R are not far away on 57th and 7th Ave. If you need details on parking, please visit us online and click the “Directions” button.
Q: If you’re closing Park Avenue, aren’t you going to be understaffed?
A: Our East and West Side family now reside under one roof. So, not only do we continue to hire new expert staff members, but now have more sonographers and doctors to help at our Columbus Circle location.
Q: But if you’re moving all your staff, won’t it be crowded?
A: Our Columbus Circle just opened its doors in 2011 and is our most modern facility in the United States to date. New Hope’s West Side location is twice as big as our Park Avenue location, with a spacious waiting area, comfortable recovery rooms, and a state-of-the-art lab where our embryologists take care of your eggs, embryos, and sperm.
Q: Speaking of eggs/embryo/sperm, mine are frozen and banked at Park Avenue, what now?
A: Your eggs/embryo/sperm are now safely banked at our larger banking facility located at 4 Columbus Circle.