Our Commitment to Patients
Welcome and thank you for taking an interest in the fertility care that we provide here at the New Hope Fertility Center. We know that getting fertility treatment can be a frustrating process and that many couples find it to be emotionally, physically, and financial draining. At New Hope Fertility we make it our mission to facilitate patient experiences and we work hard to make sure that our care does not add any unnecessary stresses from our consultation staff, nurses, or billing department.
From the minute you enter our New York office, located on the Upper East Side of Manhattan, you will see proof of our commitment to our patients. Our consultation staff will help you understand the processes and procedures, our doctors and specialists will answer any questions or concerns that you may have, and our administrative department will make sure that you understand everything you need to know as quickly and easily as possible.
As part of our ongoing efforts to improve our service, anyone who comes through our clinic is encouraged to participate in our patient satisfaction survey, now available online, to communicate their questions, concerns, suggestions and compliments. We don’t just want to meet the needs of our patients today — we want to meet the needs of patients who haven’t yet walked through our doors.
At the New Hope Fertility Center you will find a relaxing, reassuring environment with a team of doctors and staff who combine excellence with compassion. You should expect no less from pioneering leaders in traditional and cutting-edge fertility treatment. If you or somebody you know is seeking fertility treatment, we encourage you to contact us to set up a consultation so that you can see, first hand, our commitment to and our promise for hope.
